Privacy Policy

Privacy Policy

Silva Verde is committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese legislation.

1. Data Controller

Silva Verde
Caminho das Virtudes, n.º 21, R/C, BR Edifício Século XXI
9000-163 Funchal, Madeira, Portugal
Email: silvaverde.info@gmail.com
Phone: +351 917 770 579

2. Data Collected

We collect the following personal data when you make a purchase or register on our store:

  • Full name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment data (processed securely by certified providers)

3. Purpose of Processing

Your data is used to:

  • Process and deliver your orders
  • Communicate about the status of your order
  • Send marketing communications (only with your consent)
  • Comply with legal and tax obligations

4. Legal Basis

The processing of your data is based on the execution of the purchase contract, compliance with legal obligations and, where applicable, your express consent.

5. Data Sharing

Your data may be shared with:

  • CTT Express — for delivery and logistics purposes
  • Easypay — for payment processing (MB Way)
  • Shopify Inc. — e-commerce platform hosting our store

We do not sell or share your data with third parties for commercial purposes.

6. Data Retention

Your data is retained for the period necessary to fulfil the described purposes and applicable legal obligations (minimum 10 years for tax data).

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Rectify incorrect data
  • Request erasure of your data
  • Object to processing for marketing purposes
  • Lodge a complaint with the CNPD

To exercise your rights, contact us at silvaverde.info@gmail.com.

8. Cookies

Our store uses cookies to improve your browsing experience and for analytical purposes. You can manage your cookie preferences in your browser settings.

9. Changes to this Policy

We reserve the right to update this Privacy Policy. Any changes will be published on this page with the update date.

Last updated: May 2026